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Resident Services Coordinator
2 months ago
About the Role:
Mainstay is seeking a highly skilled and experienced Community Development Manager to join our team. As a key member of our community, you will be responsible for maintaining a high profile around the development, ensuring our residents are checked within our requirements.
Key Responsibilities:
- Maintain a high profile around the development/office, ensuring our residents are checked within our requirements.
- In the event of an emergency, call the appropriate response team or authorities.
- Carry out daily checks ensuring the building is safe and secure, keeping all communal areas, gardens and grounds clean and maintained through effective management of contractors.
- Be responsible for all works being completed, raising orders, managing contractors, monitoring progress and signing off completion.
- Help build a sense of community by encouraging and supporting a Social Committee to plan and run social events for all residents.
- Build and maintain links with resident's family members, local authorities, and other stakeholders.
- Maintain records in line with internal procedures, ensuring all data is protected and kept secure at all times.
- Assist with sales listed with our partner company, make new residents feel welcome, and help them settle in.
- Work across your local peer team of Development Managers for advice and day-to-day support and travel to team/company meetings on a regular basis.
- Communication - a natural communicator, with the ability to resolve issues and complaints effectively.
- IT - able to operate Microsoft Office applications, and confident in learning new systems.
About Mainstay:
Mainstay is the UK's leading property management company, caring for our customers' homes across England, Wales, and Scotland. We are a member of the Association of Residential Managing Agents (ARMA), the Association of Retirement Housing Managers (ARHM), and Property Managers Association Scotland (PMAS).
What We Offer:
- Discounted gym membership
- A true work-life balance
- The opportunity of growth and progression
- A range of exclusive discounts on extra benefits to help you and your family make the most of your money, safeguard your future, and look after your health
How to Apply:
If you meet the criteria for the role, we'll be in touch to arrange a short telephone interview, and our shortlist of candidates will be invited to attend interviews with the hiring manager.
Salary:
Up to £35k per annum + car allowance of £4,500 (dependent on experience)
