Property Repair Expert Lead

22 hours ago


Sheffield, Sheffield, United Kingdom Aviva Full time

Job Overview

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The Property Repair Expert Lead will be responsible for guiding external suppliers and Aviva employees towards improving property repair claims performance. This involves using technical knowledge to review performance, identifying areas for improvement, and developing strategies to drive sustainable quality.

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Main Accountabilities

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  1. \
  2. Review supplier performance data to identify trends and areas for improvement.\
  3. Develop and implement strategies to improve supplier performance, focusing on service, accurate costing, safety, and quality.\
  4. Collaborate with stakeholders to ensure seamless implementation of changes and monitor progress towards goals.\
  5. Provide guidance and support to employees and suppliers to enable them to achieve improved performance.\
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Key Requirements

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To succeed in this role, you'll need:

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  • \
  • Strong technical knowledge of property repairs, including building claims and surveying services.\
  • Excellent interpersonal and influencing skills, with the ability to build strong relationships with suppliers and employees.\
  • Ability to analyze complex data and develop effective solutions to drive improvement.\
  • Real passion for delivering exceptional customer experiences and making a positive impact.\
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Benefits Package

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We're offering a salary of circa £45,000, plus bonus potential and contributory pension scheme. You'll also have access to our comprehensive benefits package, including generous holidays, flexible working arrangements, and opportunities for professional growth.



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