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Shift Manager Position
2 months ago
We are seeking a highly skilled and experienced Night Shift Manager to join our team at Royal Mail's Chelmsford Mail Centre.
Key Responsibilities:- Lead a large operation, inspiring and engaging a team of employees and engineers to achieve safety, quality, financial, automation, and employee targets.
- Develop and deliver the Plant operating plan, ensuring the successful achievement of operational targets.
- Take a lead role in one of the process strands (safety, quality, delivery, cost, people, or environment).
- Coach, develop, support, and engage the managerial and frontline team to achieve a high level of personal effectiveness and team performance.
- Responsible for 2nd/3rd line level HR processes, e.g., conduct, performance, and attendance.
- Proactive management of key interfaces with other Shift Managers, Collection & Delivery Managers, the Logistics Manager, and regional stakeholders.
- Proven experience of successfully running a large operation and leading, inspiring, and engaging a large team at 2nd line manager level.
- Knowledge of automation, automation performance metrics, and the role of engineering in effective automation performance.
- PIC trained and experience of safety tools and techniques.
- In-depth understanding of Continuous Improvement tools and techniques, deploying major change, and successfully leading people through change.
- Strong communication, facilitation, people management, and development skills.
- Ability to build effective relationships with a range of senior stakeholders to achieve business benefit.
- Planning skills/project management – able to develop a plan, understand the risks, monitor progress, and deployment to time with benefits achieved.
- Data analysis & problem-solving – ability to evaluate process performance, using KPIs/metrics, identify trends & shifts in performance, and develop solutions.
- IT literacy of basic office systems.
We are committed to building trust with our employees and stakeholders. We want to give you the opportunity to shine in your interview, and we will provide you with your interview questions ahead of the interview taking place.
We are happy to support your need for any adjustments during the application and hiring process. Please share the details within your application if required.
We are Forces family friendly and a Gold signatory to the Armed Forces Covenant. We welcome applications from ex-Armed Forces personnel, reservists, veterans, cadet instructors, and military spouses/partners.
