Cycas Hospitality Host
7 hours ago
We are seeking a charismatic Front of House representative to join our team at Cycas Hospitality. As a host, you will provide an authentic and loving welcome to all guests and visitors, showcasing your knowledge of the local area and hotel amenities.
Key Responsibilities:
- Guest Welcome: Provide a warm and personalized welcome to guests, ensuring their stay is exceptional from check-in to departure.
- Local Area Expertise: Share your knowledge of the local area, including hidden gems and popular attractions, to enhance the guest experience.
- Revenue Maximization: Assist in promoting the hotel's outlets and services to maximize revenue and guest satisfaction.
- Reception Management: Supervise reception duties in the absence of senior management, maintaining smooth operations and ensuring high standards are met.
Requirements:
- Experience: Proven track record as a receptionist with excellent communication skills and ability to work under pressure.
- Skillset: Familiarity with Opera or similar PMS systems, Microsoft Word and Excel, and good level of English language proficiency.
- Culture Fit: Friendly, approachable personality with a passion for delivering exceptional customer service.
What We Offer:
- Complimentary Uniform: Enjoy free dry-cleaned uniform and meals on duty.
- Medical Cash Plan: Access to medical cash plan and discounted hotel and F&B rates globally.
- Enhanced Family Benefits: Take advantage of enhanced family-friendly policies.
Salary Estimate: £26,000 - £32,000 per annum, depending on experience.
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