Front Desk Manager Assistant
2 weeks ago
Cycas Hospitality is seeking a charismatic Hotel Host to deliver exceptional guest experiences and drive revenue growth.
About the RoleYou will be responsible for providing a warm welcome to all guests, ensuring a seamless stay, and promoting hotel services.
Main Responsibilities- Supervise front desk operations and manage reception duties.
- Check-in and check-out guests according to Marriott brand standards.
- Assist guests with luggage and upsell rooms to maximize revenue.
- Deal efficiently with guest enquiries and complaints, ensuring follow-up and guest satisfaction.
- Proven experience as a receptionist, with knowledge of Opera or similar PMS.
- Excellent communication skills, with a good level of English.
- Microsoft Word and Excel knowledge.
This is a highly competitive salary range based on industry standards and the location of the role.
Perks- Uniform provided.
- Free meals on duty.
- Medical cash plan.
- Discounted hotel and F&B rates globally with Marriott.
We require all applicants to have the eligibility to live and work in the United Kingdom.
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