Current jobs related to Customer Support Analyst - Horley - YourRecruit (UK)

  • Help Desk Analyst

    3 weeks ago

    Horley, Surrey, United Kingdom Air Partner Full time

    About the RoleWe are seeking a highly skilled and motivated Help Desk Analyst to join our team at Air Partner. As a Help Desk Analyst, you will be responsible for providing technical support to our customers and ensuring that their issues are resolved in a timely and efficient manner.Key ResponsibilitiesProvide technical support to customers via phone,...

  • Energy Analyst Position

    5 days ago

    Horley, Surrey, United Kingdom Better Days Recruitment Ltd Full time

    About this Asset Data Analyst RoleWe are seeking a talented Graduate Asset Analyst to join our growing Energy and Data company. As an Asset Analyst, you will play a crucial role in maintaining the accuracy of our customer portfolio data to maximize revenue and resolve customer queries.Main ResponsibilitiesMaintain accurate asset data, ensuring meter...

  • Asset Analyst

    1 week ago

    Horley, United Kingdom CV-Library Full time

    Excellent permanent opportunity to join a successful Energy and Data company as an Asset Analyst. The company is in Surrey and are looking for an enthusiastic individual with an analytical mind to join a smaller, friendly but integral team within the business. The main purpose of the role is to maintain the asset data that underpins the customer portfolio to...

  • Help Desk Analyst

    2 months ago

    Horley, Surrey, United Kingdom Air Partner Full time

    About the RoleWe are seeking a skilled Help Desk Analyst to join our team at Air Partner. As a Help Desk Analyst, you will be responsible for providing technical support to our customers, resolving issues, and ensuring that our technology infrastructure is running smoothly.Key ResponsibilitiesProvide technical support to customers via phone, email, and...

  • Help Desk Analyst

    2 months ago

    Horley, Surrey, United Kingdom Air Partner Full time

    About the RoleWe are seeking a skilled Help Desk Analyst to join our team at Air Partner. As a Help Desk Analyst, you will be responsible for providing technical support to our customers, resolving issues, and ensuring that our technology infrastructure is running smoothly.Key ResponsibilitiesProvide technical support to customers via phone, email, and...

  • Help Desk Analyst

    3 weeks ago

    Horley, Surrey, United Kingdom Air Partner Full time

    About the RoleWe are seeking a skilled Help Desk Analyst to join our team at Air Partner. As a Help Desk Analyst, you will be responsible for providing technical support to our customers, resolving issues, and ensuring that our technology infrastructure is running smoothly.Key ResponsibilitiesProvide technical support to customers via phone, email, and...

  • Help Desk Analyst

    4 weeks ago

    Horley, Surrey, United Kingdom Air Partner Full time

    About the RoleWe are seeking a skilled Help Desk Analyst to join our team at Air Partner. As a Help Desk Analyst, you will be responsible for providing technical support to our customers, resolving issues, and ensuring that our technology infrastructure is running smoothly.Key ResponsibilitiesProvide technical support to customers via phone, email, and...

  • Help Desk Analyst

    2 weeks ago

    Horley, Surrey, United Kingdom Air Partner Full time

    About the Role:We are seeking a skilled Help Desk Analyst to join our team at Air Partner. As a Help Desk Analyst, you will be responsible for providing technical support to our customers, resolving issues, and ensuring that our technology infrastructure is running smoothly.Key Responsibilities:Provide technical support to customers via phone, email, and...

  • Help Desk Analyst

    2 weeks ago

    Horley, Surrey, United Kingdom Air Partner Full time

    About the Role:We are seeking a skilled Help Desk Analyst to join our team at Air Partner. As a Help Desk Analyst, you will be responsible for providing technical support to our customers, resolving issues, and ensuring that our technology infrastructure is running smoothly.Key Responsibilities:Provide technical support to customers via phone, email, and...

  • Help Desk Analyst

    5 months ago

    Horley, United Kingdom Air Partner Full time

    Are you looking to build a career in a support Help Desk Team with a company that is going from strength to strength? Are you a resilient problem solver who thrives in high pressure situations? We want to hear from you! Air Partner are seeking a 1st line support analyst to join our friendly Bracknell office. Reporting to the Service Desk Team Lead, you...

  • Customer Support Executive

    5 months ago

    Horley, United Kingdom The Recruitment Consultancy Full time

    Are you ready to embark on a rewarding journey in the healthcare industry? Our dynamic and rapidly growing company are seeking passionate individuals like you to join their team as Customer Support Executives. As a Customer Support Executive, you will be at the heart of the customer experience, ensuring that each interaction is met with professionalism,...

  • Financial Analyst

    4 weeks ago

    Horley, Surrey, United Kingdom Gatwick Airport Full time

    Unlock Your Career PotentialJoin our dynamic team at London Gatwick Airport as a Finance Analyst, where you'll play a vital role in shaping the financial future of our organization.About the RoleAs a Finance Analyst, you'll be responsible for preparing and posting month-end journals, producing timely financial reports, and investigating variances to budgets...

  • Financial Analyst

    4 weeks ago

    Horley, Surrey, United Kingdom Gatwick Airport Full time

    Unlock Your Career PotentialJoin our dynamic team at London Gatwick Airport as a Finance Analyst, where you'll play a vital role in shaping the financial future of our organization.About the RoleAs a Finance Analyst, you'll be responsible for preparing and posting month-end journals, producing timely financial reports, and investigating variances to budgets...

  • L3 Security Analyst

    2 weeks ago

    Horley, United Kingdom Trident Search Full time

    Ever wanted to work for an organisation that is vital to supporting UK infrastructure? Trident Search have partnered with a company that are on a journey to fully update their security posture. They are looking for multiple security analysts to come and join them. These roles, require security clearance and you need to be able to travel to their offices a...

  • Financial Analyst and Treasury Specialist

    6 days ago

    Horley, Surrey, United Kingdom BDO UK Full time

    Transform Your CareerBDO UK is seeking a skilled Financial Analyst and Treasury Specialist to join our team. As a key member of our finance department, you will play a vital role in supporting the 'Group Reporting and Treasury Manager'.About the RoleAs a Financial Analyst and Treasury Specialist, you will be responsible for:Assisting with the year-end group...

  • Help Desk Support Specialist

    1 week ago

    Horley, Surrey, United Kingdom Air Partner Full time

    About the RoleAir Partner is seeking a dedicated Help Desk Support Specialist to join our team in Bracknell. This is an exciting opportunity for a resilient problem solver who thrives in high-pressure situations.The successful candidate will provide customer support to improve and maintain the technology performance for all Air Partner Helpdesk activities...

  • Business Analyst

    3 weeks ago

    Horley, United Kingdom SGN Remote Work Freelance Full time

    Salary: Personal Contract Perks & Benefits: Competitive pension scheme - Enhanced maternity/paternity pay - Life assurance - HolidayPlus - Cycle2work Scheme & more Reference: REQ4272 Do you want to be a part of an innovative and supportive team, where there are great opportunities for career progression and development? We are looking for a Business Analyst...

  • Business Systems Analyst

    2 weeks ago

    Horley, Surrey, United Kingdom SGN Full time

    About the RoleWe are seeking a skilled Business Systems Analyst to lead the end-to-end analysis of IT and wider business related changes, ensuring solutions align with business needs, optimise efficiency, and support strategic objectives across projects.Key ResponsibilitiesLeading business analysis throughout project lifecycles, from pre to...

  • Business Systems Analyst

    2 weeks ago

    Horley, Surrey, United Kingdom SGN Full time

    About the RoleWe are seeking a skilled Business Analyst to lead the end-to-end analysis of IT and wider business related changes, ensuring solutions align with business needs, optimise efficiency, and support strategic objectives across projects.Key ResponsibilitiesLeading business analysis throughout project lifecycles, from pre to...

  • Help Desk Operations Specialist

    12 hours ago

    Horley, Surrey, United Kingdom Air Partner Full time

    About the Role:We are seeking a talented Help Desk Analyst to join our Technology team at Air Partner Group. As a Help Desk Analyst, you will provide exceptional customer support to our clients, ensuring that their technology needs are met and their experience is positive.Your Key Responsibilities:Provide timely and effective support to clients via phone,...

Customer Support Analyst

2 months ago

Horley, United Kingdom YourRecruit (UK) Full time
Customer Support Analyst Opportunity

We are seeking a highly skilled Customer Support Analyst to join our team at YourRecruit (UK). As a key member of our support team, you will play a pivotal role in ensuring our business platform users receive top-tier assistance.

Key Responsibilities:
  • Deliver exceptional customer service by providing timely and effective support to users.
  • Manage the onboarding process for new users, ensuring a seamless experience from start to finish.
  • Provide ongoing support and handle user queries, escalating when necessary.
  • Offer training and assistance to help users navigate reports and settings.
  • Continuously identify opportunities for service improvement based on customer feedback.
  • Efficiently manage utility logs and mailbox communications.
  • Analyse monitoring statistics to drive insights and improvements.
Requirements:
  • Exceptional customer service skills with the ability to present information clearly and with an engaging tone.
  • Ability to spin many plates, be highly organised and manage a high volume of customer support.
  • Strong analytical skills with the ability to view spreadsheets and graphs and have a sharp numerical aptitude.
  • Ability to work in a fast-paced environment and adapt to changing priorities.

We are looking for a motivated and enthusiastic individual who is keen to deliver a high-quality service and contribute to the growth and development of our business. If you have a passion for customer service and a strong desire to learn and grow with our company, we would love to hear from you.