Hotel Guest Experience Ambassador

17 hours ago


Saint Andrews, Fife, United Kingdom Accor Full time
Job Summary

We are seeking a highly motivated and enthusiastic Room Attendant to join our team at Fairmont St. Andrews, one of Scotland's most iconic 5-star luxury hotels and resorts.

About the Role

This is an exciting opportunity to work in a fast-paced environment and provide exceptional service to our guests. As a Room Attendant, you will be responsible for maintaining the high standards of cleanliness and presentation throughout our rooms, while also ensuring that our guests feel valued and cared for.

Key Responsibilities
  • Clean and prepare rooms to a high standard, ensuring all areas are clean and presented within the allocated time frame
  • Take ownership of guests' privacy and be respectful of their belongings while completing stayover services to the required cleaning standard
  • Work independently and as part of a team to provide flawless service to all guests
  • Go above and beyond to engage with guests and make their stay special
  • Multi-task and work in a fast-paced environment
Qualifications and Experience
  • Previous experience in a similar role is an asset
  • Excellent organizational skills and time management
  • Highly responsible and reliable
  • Enthusiasm to develop your skills and knowledge
What We Offer
  • Competitive salary: £24,000 - £28,000 per annum (dependent on experience)
  • Staff shuttle service to/from St Andrews
  • Complimentary staff canteen
  • 50% off dining in our Food and Beverage outlets
  • Employee rates for Spa treatments and green fees
  • Access to gym and pool services
  • Growth opportunities
  • On-the-job training
  • Regular social events

We are an inclusive company and our ambition is to attract, recruit and promote diverse talent. We offer a range of benefits to support our employees' well-being and career development.



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