Spa Therapist

2 weeks ago

Saint Andrews, Fife, United Kingdom Accor Full time

At Fairmont St. Andrews, we are seeking a skilled Spa Therapist to join our team. As a Spa Therapist, you will be responsible for delivering exceptional treatment experiences and 5-star standards of service and care in line with Fairmont brand standards, training, and protocols.

Key Responsibilities:

  • Deliver exceptional treatment experiences and 5-star standards of service and care in line with Fairmont brand standards, training, and protocols.
  • Provide thoughtful treatment and product recommendations at the end of every treatment.
  • Take initiative to add a personalized experience and treatment upgrades.
  • Proudly promote the hotel facilities, looking for opportunities to enhance a guest's stay through up-selling.
  • Work alongside the Spa team of receptionists and fitness instructors in a team environment.
  • Other duties as assigned.

Requirements:

  • Service-focused personality is essential; experience is an asset.
  • You must be eligible to live and work in the UK.
  • Beauty Therapy HNC/HND/Level 3/ITEC.

What's in it for you:

  • 9.0% gratuity on spa treatments.
  • 10% commission on retail product sales.
  • Extensive training and development plan for all spa therapists.
  • Complimentary access to gym and pool.
  • Discounted spa treatments and retail products.
  • Reward, incentive, and recognition plans on spa retail and guest satisfaction.
  • Discounted Food & Beverage, Golf, and Hotel Rooms.
  • Complimentary meals on duty.
  • Opportunity to develop your talent and grow within your property and across the world.
  • Employee benefit card offering discounted rates at Accor worldwide.
  • Access to Lifeworks app providing discounts in major brands.
  • Learning programs through our Academies.
  • Opportunity to develop your talent and grow within your property and across the world.
  • Ability to make a difference through our Corporate Social Responsibility activities, like Planet 21.
  • Discounted food & Beverage, Golf, Spa, and hotel rooms.

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