Business Development Manager

6 days ago

Loughborough, Leicestershire, United Kingdom The Recruitment Group Full time

Job Title: Account Manager

Location: Remote

Working Hours: Monday to Friday 40 hours per week

Salary: Up to £40K

About the Role:

The Account Manager is responsible for securing business, maintaining good client relationships, and maximizing revenues and profitability within customer accounts.

Key Responsibilities:

  • To manage customer accounts and set policies to maximize revenue and profitability on an international basis.
  • To build and strengthen client relationships to achieve long-term partnerships.
  • To develop a thorough understanding of our products and service offerings to better upsell and cross-sell to clients.
  • To ensure that the offering is defined, is within the capabilities of the Company, and that the client has a respect for the CPA.
  • To create contact reports and quotations, ensure that Production Orders are raised in a timely manner, and maintain accurate client records.
  • To ensure that a Project Manager is allocated to each project.
  • To take direction from the Project Manager on issues that relate to the achievement of plan.
  • To follow Company policies and procedures.
  • To ensure any quotation issued is within the Company's approval procedure and margin policies.
  • To ensure that client approval meetings are properly prepared and executed.
  • To ensure that sales administration and record keeping is performed for the accounts for which you are responsible.
  • To ensure that invoices and credit notes reflect contract and to resolve invoice queries to reduce debtors.
  • To promote team-working behaviors, communication, professionalism, and a culture of continuous improvement throughout the business.
  • To manage risks and to report major risks (and opportunities) to the Managing Director and the board.

Required Skills:

  • Minimum of 3 years experience within Account Management
  • Retail and POS knowledge
  • Flexibility of working hours
  • Works well under pressure
  • Strong written and verbal communication skills

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