Product Support Specialist

3 days ago


Birmingham, Birmingham, United Kingdom Haier lnc. Full time

Haier lnc. is seeking a highly skilled Product Support Specialist to join our team in Birmingham. As a Field Service Engineer, you will be responsible for visiting customers in their homes, fixing appliance issues, and managing stock levels in your van.

Key Responsibilities:

  • Visit customers across Birmingham and the surrounding areas to resolve technical issues with their appliances.
  • Fix appliance problems efficiently and effectively to ensure customer satisfaction.
  • Manage time, keep customers and colleagues updated, and maintain accurate stock levels in your van.

Requirements:

  • A valid driving licence is essential for this role.
  • You must be self-motivated and able to work independently.
  • Strong technical and customer service skills are required to excel in this position.

Competitive Compensation Package:

  • The estimated annual salary for this role is £37,304 (based on 6 months recent White Goods experience).
  • Bonus potential of up to £2,500 per annum.
  • Up to 6% pension contribution.
  • Staff discounts on products and retailers.

We welcome applications from all sections of the community and candidates will be equally assessed and selected based on objective criteria.



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