Digital Product Support Specialist

5 days ago


Birmingham, Birmingham, United Kingdom Department of Work & Pensions - Digital Full time
About the Opportunity

At the Department of Work & Pensions - Digital, we are committed to delivering exceptional digital services that meet the needs of our users. We are seeking a highly skilled Digital Product Support Specialist to join our team and help us achieve this goal.

The successful candidate will have experience in managing digital products and services, as well as strong analytical and problem-solving skills. They will also have excellent communication and interpersonal skills, with the ability to build strong relationships with stakeholders.

In this role, you will work closely with our development teams to ensure that our digital products and services meet user requirements and deliver value for money. You will also be responsible for implementing ongoing service improvements aligned with quality, risk, and security standards.

Key Responsibilities:

  • Manage digital products and services to meet user requirements and deliver value for money.
  • Implement ongoing service improvements aligned with quality, risk, and security standards.

Salary: £43,000 - £46,000 per annum (dependent on location)

Location: Birmingham, Blackpool, Leeds, Manchester, Newcastle, or Sheffield



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