International Billing Coordinator Position

3 weeks ago

London, Greater London, United Kingdom The London Clinic Full time
Job Description

We are seeking a skilled International Billing Coordinator to join our team at The London Clinic.

About the Role
  • This is a permanent, full-time position with flexible shifts between 9am and 5pm, Monday to Friday.
  • The ideal candidate will have experience charging and raising invoices, as well as a strong understanding of the patient referrals process and the GOP/LOG process.
  • The role involves assisting in billing purchaser invoices via their online portals within the agreed billing timeframe, collating necessary paperwork, and providing an exceptional level of customer service support to international department.
  • The successful candidate will also provide support and backup to the International Professional Fee Coordinator in ensuring that Consultant professional fees are accurately recorded.
Key Responsibilities
  • To ensure that all necessary paperwork is prepared for billing (medical reports/LOG's/and any other requested document by the purchaser).
  • To provide an exceptional level of customer service support to consultants and their PAs and engender loyalty by being courteous, knowledgeable, available, and efficient.
  • To maintain a robust approach to data quality and patient confidentiality.
  • To update the patient account with the billing details.
  • Liaison with internal finance team and other hospital departments.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work accurately in a fast-paced environment under pressure.
  • Experience and understanding of the patient referrals process and the GOP/LOG process.
  • Excellent telephone manner and proactive approach to customer care.
  • Possess good IT skills, familiar with CWS system.
About The London Clinic

The London Clinic is a leading private hospital in the UK, with a charitable status that enables us to invest in treatments, technology, and facilities that benefit our patients, staff, and the wider community.

We are committed to safeguarding and protecting all adults at risk, children, and young people by implementing robust safer recruitment practices during our selection process.

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