Hotel Manager

4 weeks ago


Broadway, Worcestershire, United Kingdom Farncombe Estate Full time
About the Role

We are seeking a highly skilled and experienced Duty Manager to join our team at Foxhill Manor, a 5 AA red star hotel in the Cotswolds. As a key member of our team, you will be responsible for ensuring our guests' every need is taken care of, every moment of their stay.

Key Responsibilities
  • Liaise with our chefs and housekeeping team to provide exemplary five-star service
  • Serve food, drinks, fine wines, and offer concierge-style services such as driving across the estate and making reservations
  • Coordinate arrivals and departures, providing outstanding host services throughout
About You
  • Have experience working at a luxury venue offering similar high levels of service
  • Are confident in hosting guests with high expectations
  • Are familiar with fine wines
  • Are warm, welcoming, and genuinely hospitable
  • Love to consistently offer a five-star level service, to exceed expectations and delight guests
  • Are an excellent communicator who loves being a key cog in the team
What We Offer
  • A competitive salary of up to £31,800 per year (£29,328 basic plus gratuities)
  • A clothing allowance, paid monthly
  • Complimentary food on duty
  • Access to onsite mental health first aiders, and an employee assistance programme from Hospitality Action
  • Free access to wellbeing resources - online exercise classes, mindfulness tools, and nutritious recipes
  • Hundreds of High Street discounts and a cash back card via Hospitality Rewards
  • Estate discounts on dining, stays, wine, spa products, and more
  • A complimentary night stay including dinner for you and a guest, to experience our hotel just like our guests do
  • Be rewarded with £1000 to spend how you wish in our employee recognition programme
  • Up to £1000 when you successfully refer a friend to work with us
  • Premium payments for Christmas and New Year shifts
  • An optional, low-cost healthcare cash plan
  • Free, in-person financial planning advice
  • Broad-ranging careers in all the usual hotel departments and a few you wouldn't expect...like our adventure team
  • Fully funded apprenticeship opportunities

Due to our rural location, you will require your own transport. If this sounds like your ideal next move, and you would like to discuss this role or any other opportunities on our estate, please do get in touch. We look forward to hearing from you.

We are members of the Hoteliers Charter, and are committed to providing a workplace built on respect, fairness, equality, diversity, and opportunity, and to putting wellness and career development at the heart of what we do.


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