Warranty Claims Specialist

2 weeks ago


Milton Keynes, United Kingdom Ideal Personnel & Recruitment Solutions Limited Full time
Warranty Technician Job Description

We are seeking a skilled Warranty Technician to join our team at Ideal Personnel & Recruitment Solutions Limited. As a key member of our Warranty department, you will play a crucial role in ensuring the smooth operation of our warranty process.

Key Responsibilities:
  • Manage and review warranty claims to ensure timely and efficient resolution.
  • Collaborate with suppliers to facilitate the return of warranty items and resolve any issues that may arise.
  • Communicate effectively with customers to address their concerns and provide excellent customer service.
  • Work closely with the Warranty Manager to develop and implement strategies to improve warranty performance and customer satisfaction.
Requirements:
  • Proven experience in warranty management or a related field.
  • Excellent communication and problem-solving skills.
  • Ability to work independently and as part of a team.
  • Knowledge of cycles and associated products is a plus.

We offer a competitive salary and benefits package to the successful candidate. If you are a motivated and detail-oriented individual with a passion for delivering exceptional customer service, please submit your application.



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