Warranty Claims Specialist

3 weeks ago


Milton Keynes, United Kingdom Ideal Personnel & Recruitment Solutions Limited Full time
Job Description

Our client, a leading provider of outdoor leisure products, is seeking a highly skilled Warranty Technician to join their team.

Key Responsibilities:

  • Manage warranty claims and ensure timely resolution to meet customer expectations.
  • Coordinate with suppliers to facilitate returns and resolve issues.
  • Communicate effectively with customers, colleagues, and suppliers to resolve complaints and issues.
  • Provide warranty support to customers and ensure seamless customer experience.
  • Collaborate with the Warranty Manager to develop and implement processes to improve warranty performance.

Requirements:

  • Proven experience in warranty management, customer service, or a related field.
  • Excellent communication, problem-solving, and analytical skills.
  • Ability to work independently and as part of a team.
  • Strong technical knowledge of outdoor leisure products and cycles.
  • Cytech Level 1 or 2 qualification (or equivalent) is preferred.

About Our Client:

Ideal Personnel & Recruitment Solutions Limited is a leading recruitment agency specializing in placing top talent in various industries. Our client values a positive and supportive work environment and offers opportunities for growth and development.



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