Warranty Claims Specialist
3 weeks ago
Our client, a leading provider of outdoor leisure products, is seeking a highly skilled Warranty Technician to join their team.
Key Responsibilities:
- Manage warranty claims and ensure timely resolution to meet customer expectations.
- Coordinate with suppliers to facilitate returns and resolve issues.
- Communicate effectively with customers, colleagues, and suppliers to resolve complaints and issues.
- Provide warranty support to customers and ensure seamless customer experience.
- Collaborate with the Warranty Manager to develop and implement processes to improve warranty performance.
Requirements:
- Proven experience in warranty management, customer service, or a related field.
- Excellent communication, problem-solving, and analytical skills.
- Ability to work independently and as part of a team.
- Strong technical knowledge of outdoor leisure products and cycles.
- Cytech Level 1 or 2 qualification (or equivalent) is preferred.
About Our Client:
Ideal Personnel & Recruitment Solutions Limited is a leading recruitment agency specializing in placing top talent in various industries. Our client values a positive and supportive work environment and offers opportunities for growth and development.
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