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Insurance Claims Specialist

2 months ago


New Milton, Hampshire, United Kingdom Aspire Jobs Full time
Insurance Claims Handler Job Description

We are seeking an experienced Insurance Claims Handler to join our team at Aspire Jobs. As a Claims Handler, you will be responsible for providing an in-house insurance claims service to clients throughout the company.

Key Responsibilities:
  • Manage and resolve insurance claims in a timely and efficient manner
  • Communicate with clients, colleagues, and insurers to ensure claims are processed correctly
  • Develop and maintain relationships with insurers and other third parties to secure the best outcome for clients
  • Negotiate with insurers to provide the best solution for clients, given legal and regulatory requirements
  • Accurately document all instructions and conversations with clients on manual and IT-based systems
  • Maintain filing systems and ensure that processing is up-to-date at all times
  • Work closely with the claims team to ensure fluid workflows and processes are followed

Requirements:

  • Previous claims experience, ideally from commercial or personal lines
  • Experience across a wide spectrum of insurance products and claims associated with them
  • Ability to identify and guide clients through the claims process
  • Resilience to challenge insurer views on policy cover if necessary
  • Excellent communication and negotiation skills
  • Ability to work in a team environment and maintain high levels of customer service

What We Offer:

  • Free parking
  • Ongoing training
  • 25 days holidays + bank holidays plus the option to buy up to another 5 days holiday
  • Auto enrolment pension
  • Great social team environment