Commercial Implementation Lead

1 week ago

Addlestone, Surrey, United Kingdom eTeam Full time
About the Role

We are seeking a highly skilled and experienced Strategic Communications Director to join our team at eTeam. As a key member of our communications leadership team, you will be responsible for driving awareness of our client brand and building a differentiated corporate reputation among key target stakeholders across the EST-C region.

Key Responsibilities
  • Develop and execute strategic communications plans to support business goals and objectives.
  • Lead the development of corporate digital channel strategy, securing internal stakeholder support to deliver against the goals of the communications team.
  • Co-lead affiliate communicator engagement and tailor support for maximum take up and implementation of regional communications.
  • Build relationships with target media and identify opportunities for leadership visibility/client thought leadership or input.
  • Provide communications counsel to all parts of the organisation, including the management team, and build relationships within the region and enterprise.
  • Maintain steady drumbeat of regional social content and newsflow to positively position our client as a preferred partner and engage target external stakeholders.
  • Ensure internal-external brand congruence via integrated communications across internal and digital channels.
  • Build relationships with EST-C communicator network to understand their capacity/capability needs, ensure alignment and maximise impact of communications across the region.
  • Day to day performance management of agency partner, ensuring communications programme deliverables are timely and within budget.
  • Ensure corporate branding/materials are fit for purpose for affiliate delivery of corporate communications activity, materials, digital channel content.
  • Key member of communications leadership team supporting EST comms lead, nurturing team development, culture and innovation.
  • Drive operational excellence and continuous improvement within team, ensuring media monitoring platform functionality/reporting is maximised, audience engagement, media presence and digital performance is tracked and measured and reported via team dashboard.
Requirements
  • 5-10 years pharma sector communications experience with strong customer focus.
  • Ability to devise, plan and execute strategic communications.
  • Excellent organisational and prioritisation skills.
  • Strong proven track record of delivering digital strategy/communications activity, metrics and evaluation.
  • Ability to devise strategic external/corporate communications to support business goals.
  • Proven compliance expertise; to understand and comply with industry laws and relevant regulations and work productively with E&C/ Legal reviewers.
  • Solid track record of leading project/account teams.
  • Proven ability to build relationships with external stakeholders such as patient groups, media, HCPs, payers.
  • Proven ability to deliver large integrated multi-stakeholder, multichannel communications programmes.
  • Proven ability to influence, (appropriately) challenge and engage diverse stakeholders (including Senior stakeholders).
  • Fluent in written and verbal business English.
  • Graduate or equivalent professional qualification and/or proven expertise.
  • Willing to work additional hours and/or travel as required by the business.

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