Volunteering Team Manager

3 weeks ago

London, Greater London, United Kingdom Hestia Charity Full time
About the Role

We are seeking a highly motivated and experienced Volunteering Team Manager to join our team at Hestia Charity. As a key member of our team, you will play a crucial role in supporting our domestic abuse service users and volunteers.

Key Responsibilities
  • Line manage volunteer coordinators supporting our domestic abuse service.
  • Coordinate, recruit and support volunteers in line with Hestia's recruitment through the line management of coordinators.
  • Collate and report on impact, insight and successes of volunteering programmes to our funders, partners and internally.
  • Coordinate celebration events, forums, opportunities for women across our Domestic abuse services involving partners, external partners and stakeholders.
  • Assist with the coordination of the renewal accreditation every 3 years of the Investors in Volunteering alongside the Head of Volunteering.
  • Ensure Hestia's recruitment, retention and support processes continues to meet the standards set out in the Investors in Volunteering Accreditation Programme.
  • Inspire and motivate Hestia's operational services to think creatively how volunteers can provide added value to their services.
  • Inspire and motivate our service users to volunteer.
  • Develop relationships and/or partnerships with external agencies and corporate businesses to offer opportunities for women and children across our domestic abuse services.
  • Collate volunteers' feedback and experiences of volunteering via our volunteer satisfaction survey.
  • Represent and promote Hestia and our volunteering opportunities within the wider community and sector.
  • Maintain accurate records and other administrative records in line with Hestia's reporting and monitoring of the Hestia Volunteering Programme.
  • Have knowledge of new legislation surrounding volunteering.
  • Carry out duties as reasonably required by the Volunteer Manager
  • Support our administrator to implement and embed new systems of managing volunteers data.
About Hestia Charity

Hestia Charity is a leading provider of domestic abuse services, supporting women, children and families to rebuild their lives from crisis. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

What We Offer

We offer a supportive, inclusive and resolution driven work environment where your contributions are recognised and valued. As a member of our team, you will have the chance to grow both personally and professionally while making a lasting impact on the lives of those we serve.

Requirements
  • Excellent organisational and project management skills
  • Ability to deliver projects on time and in budget
  • Experience of writing reports
  • Ability to provide guidance and support to staff, volunteers, peers and service users in a professional and empowering way.
  • Experience of working in a team, providing appropriate professional advice and expertise to take projects from planning to completion.
  • Some experience of recruiting and/or supervising people and/or volunteers.
  • Ability to make engage with people in a friendly and warm manner is essential
  • Excellent IT knowledge of MS Office (Word, PowerPoint, Excel, Access) and Outlook
  • Strong written and presentation skills
  • Good literacy, numeracy and evaluation skills
  • Good knowledge and awareness of cultural, social and health issues relevant to Hestia's service users and in particular from our Domestic Abuse Services.
  • Able to build relationships and work jointly with a range of external partners from statutory, voluntary and private sectors.
  • Knowledge and understanding of safeguarding issues and ability to address them appropriately.

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