Volunteering Team Manager

4 weeks ago

London, Greater London, United Kingdom Hestia Charity Full time

About the Role

We are seeking a skilled and dedicated Volunteering Team Manager to join our team at Hestia Charity. As a key member of our organization, you will play a crucial role in supporting women, children, and families who have experienced domestic abuse to rebuild their lives.

Key Responsibilities

  • Line manage volunteer coordinators supporting our domestic abuse service.
  • Coordinate, recruit, and support volunteers in line with Hestia's recruitment processes.
  • Collate and report on impact, insight, and successes of volunteering programmes to our funders, partners, and internally.
  • Coordinate celebration events, forums, and opportunities for women across our Domestic Abuse services involving partners, external partners, and stakeholders.
  • Assist with the coordination of the renewal accreditation every 3 years of the Investors in Volunteering alongside the Head of Volunteering.
  • Ensure Hestia's recruitment, retention, and support processes continue to meet the standards set out in the Investors in Volunteering Accreditation Programme.
  • Inspire and motivate Hestia's operational services to think creatively about how volunteers can provide added value to their services.
  • Inspire and motivate our service users to volunteer.
  • Develop relationships and/or partnerships with external agencies and corporate businesses to offer opportunities for women and children across our domestic abuse services.
  • Collate volunteers' feedback and experiences of volunteering via our volunteer satisfaction survey.
  • Represent and promote Hestia and our volunteering opportunities within the wider community and sector.
  • Maintain accurate records and other administrative records in line with Hestia's reporting and monitoring of the Hestia Volunteering Programme.
  • Have knowledge of new legislation surrounding volunteering.
  • Carry out duties as reasonably required by the Volunteer Manager.
  • Support our administrator to implement and embed new systems of managing volunteers' data.

About Hestia Charity

Hestia Charity is a leading organization dedicated to empowering individuals to rebuild their lives and achieve independence. We provide a range of services, including Domestic Abuse support, Modern Slavery assistance, Mental Health & Complex Needs care, and Criminal Justice. Our mission is to make a difference in the lives of those we serve.

What We Offer

We offer a supportive, inclusive, and resolution-driven work environment where your contributions are recognized and valued. As a member of our team, you will have the chance to grow both personally and professionally while making a lasting impact on the lives of those we serve.

Requirements

  • Excellent organizational and project management skills.
  • Ability to deliver projects on time and in budget.
  • Experience of writing reports.
  • Ability to provide guidance and support to staff, volunteers, peers, and service users in a professional and empowering way.
  • Experience of working in a team, providing appropriate professional advice and expertise to take projects from planning to completion.
  • Some experience of recruiting and/or supervising people and/or volunteers.
  • Ability to engage with people in a friendly and warm manner.
  • Excellent IT knowledge of MS Office (Word, PowerPoint, Excel, Access) and Outlook.
  • Strong written and presentation skills.
  • Good literacy, numeracy, and evaluation skills.
  • Good knowledge and awareness of cultural, social, and health issues relevant to Hestia's service users and in particular from our Domestic Abuse Services.
  • Able to build relationships and work jointly with a range of external partners from statutory, voluntary, and private sectors.
  • Knowledge and understanding of safeguarding issues and ability to address them appropriately.

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