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Customer Service Ambassador

1 month ago

Tamworth, Staffordshire, United Kingdom Costa Coffee Full time

About Us

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We are Costa Coffee, the nation's favourite coffee shop. At the heart of our business are our values: Passion, Warmth, Trust, and Courage. We believe in embracing these values to deliver great experiences to our customers, communities, and people.

Job Overview

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We are seeking a Customer Service Ambassador to join our team. As a Barista, you will be responsible for crafting great coffee that hits that sweet spot every time, serving customers with a smile, and working with your team to maintain health & safety and cleanliness across the store.

Key Responsibilities

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  • Crafting great coffee that meets our high standards">
  • Serving customers with exceptional customer service skills">
  • Maintaining a clean and safe working environment">
  • Working collaboratively with your team to achieve sales targets">
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Requirements

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To be successful in this role, you will need to have a passion for delivering excellent customer service, a positive outlook, and a can-do attitude. You will also need to have strong communication skills, a hard-working attitude, and the ability to work well under pressure.

What We Offer

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We offer a competitive salary, starting at £12.00 per hour, depending on location, as well as a range of benefits including free handmade drinks while on shift, 50% discount on food and bottled drinks, and access to our Cycle to Work Scheme.

A Bit About You

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If you are a motivated individual who is passionate about delivering exceptional customer service, we would love to hear from you. As a Customer Service Ambassador, you will have the opportunity to develop your skills and knowledge, work in a fast-paced environment, and make a real difference to our customers and communities.