Service Advisor

2 days ago


Cambridge, Cambridgeshire, United Kingdom Octane Recruitment Full time
Service Advisor Opportunity

We are seeking a skilled Service Advisor to join our team at Octane Recruitment. As a Service Advisor, you will play a crucial role in ensuring the smooth operation of our service department, providing exceptional customer service, and driving sales growth.

Key Responsibilities:
  • Manage service department bookings and ensure efficient workshop loading
  • Meet and greet service customers, identifying their service requirements and updating them on technical issues
  • Deal with customer complaints and seize opportunities for upselling products
  • Work closely with the service team to ensure seamless customer experience
Requirements:
  • Previous experience in aftersales or customer service is desirable but not essential
  • Strong background in customer service is a must
  • Experience with Kerridge is a plus but not required
  • Full driving license is a requirement

We offer a competitive salary, guaranteed bonus, and a range of benefits, including 22 days holiday, birthday off, and an employee car scheme. If you are a motivated and customer-focused individual looking for a new challenge, please submit your application.


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