Software Support Professional
3 days ago
We are seeking a skilled Applications Support Officer to join our team at Midlothian Council. This is an exciting opportunity for motivated individuals to develop their skills in software and applications support.
As part of the Business Applications Team within Corporate Resources, you will provide technical support for staff utilizing Council systems and applications. Your key responsibilities will include:
- Supporting the implementation, operation, and ongoing development of various systems and applications.
- Providing training to system users as required.
The ideal candidate will have a strong educational background in a relevant field, such as HNC Information Technology or equivalent. Advanced MS Excel skills are also essential.
With the possibility of hybrid working from home, this role offers a great work-life balance. Our salary for this position is approximately £25,000-£30,000 per annum, depending on experience.
Key RequirementsTo be successful in this role, you must possess:
- Evidence of advanced MS Excel skills.
- A strong educational background in a relevant field.
In addition, desirable qualifications include:
- Evidence of ability to produce and manipulate data using query and reporting tools.
- Previous systems administration experience.
- Experience in delivering staff training.
- Design and production of training/procedural/guidance documentation.
At Midlothian Council, we offer a supportive and inclusive work environment. If you are interested in developing your career in software/applications support, please apply for this role.
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