Operations and Service Delivery Director

2 days ago


London, Greater London, United Kingdom PPHE Hotel Group Full time
About the Opportunity

We are excited to offer a challenging and rewarding role as Operations and Service Delivery Director at Park Plaza Victoria London Hotel. As a key member of the senior management team, you will be responsible for driving results and improving hotel operations.

Main Responsibilities
  • Create a welcoming atmosphere and personalised service for each individual external and internal guest.
  • Demonstrate flexibility and adaptability when personalising external and internal guest's needs and the changing demand and priorities of the business.
Requirements
  • You will have previous experience in a similar role or a Head of Department in a hotel looking for their first step into an Operations Manager role.
  • You will be able to think strategically and make informed decisions.
  • You will be passionate about delivering exceptional service and creating memorable moments for our guests.
Package
  • Competitive Salary: £70,000 - £90,000 per annum.
  • Great Benefits package including 30 days of holiday per year (pro rata), wellness days, competitive bonus scheme, and more.
  • Award-winning restaurants and bars, and versatile meeting facilities that are perfectly complemented by stylish guest rooms.


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