Workshop Operations Manager
3 weeks ago
Workshop Controller Opportunity
Pembrook Resourcing is seeking a skilled Workshop Controller to join their client's aftersales team. As a key member of the workshop team, you will play a crucial role in ensuring smooth and efficient operations.
Your responsibilities will include managing workshop resources, monitoring staff and workshop performance, and allocating work to technicians based on their skills and availability. You will also be responsible for resolving customer queries in accordance with dealership and manufacturer guidelines.
We are looking for a strong communicator with excellent technical knowledge and previous management experience in a similar role. A strong organizational and prioritization skillset is essential, as well as the ability to take initiative and ownership of issues. A team player who can offer help and support to others is also required.
Essential Requirements:
- Excellent technical knowledge gained in the retail motor industry.
- Previous management experience in a similar role.
- Strong organizational and prioritization skills.
- Able to take initiative and ownership of issues.
- A team player who offers help and support to others.
- Willingness to learn and keep up-to-date with product and technical information.
- Thrives in a high-pressure environment.
- Full valid UK driving licence.
- Eligibility to work in the UK.
We wish you the best of luck in your application.
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