Administrative Support Specialist

2 months ago

Sutton Coldfield, Birmingham, United Kingdom ISP Full time

About Us

ISP is a leading provider of foster care services, dedicated to supporting vulnerable children and families. Our team of experienced professionals is committed to delivering high-quality care and support.

The Role

We are seeking an Administrative Support Specialist to join our team at our Cheam centre. As an Administrative Support Specialist, you will play a vital role in ensuring the smooth operation of our centre, providing administrative support to our social workers and registered manager.

Key Responsibilities

  • Provide administrative support to social workers and registered manager, including maintaining databases and electronic filing systems, managing fostering paperwork and forms, and performing other ad hoc administrative duties.
  • Coordinate meetings, including setting up rooms and taking minutes, as well as meeting and greeting colleagues, carers, and children.
  • Record post in/out and associated duties, photocopying and scanning documents, and providing administrative support as required.
  • Minute meetings and distribute various social work forms and upload to Charms database.
  • Ensure all child and foster parent information is kept up to date on master lists and database.
  • Book rooms at the Enfield Centre for training, foster parent and child reviews, and therapy.
  • Issue petty cash and support Head Office with DBS checks on existing and prospective foster parents, their family members, and support network.
  • Assist with setting up/clearing of rooms on training days at the Enfield Centre and shopping for centre provisions.
  • Attend mandatory training, refresher courses, and First Aid training.
  • Perform other tasks as directed by the Senior Administrator and Registered Manager.

Requirements

  • Proficiency in Microsoft Office Suite.
  • Strong administration skills, including minute taking.
  • Excellent attention to detail.
  • Multitasking and time management skills, with the ability to prioritize tasks.
  • Excellent oral and written communication skills, with the ability to communicate effectively at all levels and respond to difficult situations.
  • Excellent organizational skills, with the ability to manage own workload independently.
  • Able to build on good working relationships with professionals from various disciplines.
  • Passionate, professional, with a 'can-do' attitude at all times.
  • A good understanding of GDPR and the ability to be confidential and discreet about information and data.

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