Technical Support Manager

3 days ago


Preston, Lancashire, United Kingdom Bond Williams Full time

Bond Williams is a dynamic company looking for a motivated Senior Technical Lead to contribute to its growth and success. As a key member of the team, you will be responsible for delivering exceptional technical support services to external customers.

We offer a competitive salary ranging from £52,000 to £62,000 per annum, based on qualifications and experience.

About the Job Description
  • Job Summary: The Senior Technical Lead will provide technical expertise to support the delivery of high-quality services to external customers.
  • Duties and Responsibilities:
    • Technical Support: Offer advanced technical support to external customers through various channels.
    • System Monitoring: Monitor and maintain IT systems to ensure optimal performance and availability.
    • Engineering Tasks: Participate in designing and implementing new IT systems and processes.
    • Customer Engagement: Build and maintain relationships with external customers to ensure their technical needs are met.


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