Retail Assistant
4 weeks ago
Job Description
Counter Assistant – WHSmith – Lancaster Post Office
About the Role:
As a Counter Assistant in one of our Post Office Stores, you will be the face of our business, providing exceptional customer service to connect people across miles and time. You will be responsible for managing queues, ensuring that customers can access the services they need quickly and simply.
Key Responsibilities:
- Delivering an exceptional customer service to all customers.
- Managing queues and ensuring that customers can access the services they need quickly and simply.
- Meeting high standards of governance and attention to detail.
- Being part of a team and supporting colleagues.
What We Offer:
We pride ourselves on being an inclusive employer, and we want our colleagues to feel welcome and free to be themselves. We offer a range of rewards and benefits, including a competitive salary, pension scheme, paid annual leave, and employee discounts.
About Us:
WHSmith have been a hub of activity on the High Street for years, providing cards and gifts, escape and education with our books, and communication and currency in our Post Office Stores. We are proud to be a part of our customers' journeys and milestones.
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