Secretarial Assistant

2 days ago


Torquay, Torbay, United Kingdom Transformation Unit Full time

Transformation Unit:

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Welcome to the Transformation Unit, a forward-thinking organisation dedicated to improving healthcare services. We are seeking a skilled administrator to join our team and contribute to our mission.

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Job Details:

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This is a full-time position with 37.5 hours per week. The successful candidate will have proven administration experience and excellent customer service skills.

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Main Responsibilities:

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  • Supporting the department and medical secretaries">
  • Auditing clinics, filing and posting letters, completing RTT status and outcomes">
  • Assisting with telephone enquiries from patients, GPs, and other agencies">
  • Liaising with medical staff and other departments as necessary">
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Skills and Qualifications:

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To succeed in this role, you will need:

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  • A good standard of general education, including GCSEs in Maths and English">
  • Typing skills to RSA II/OCR II level or equivalent">
  • Ability to work on your own initiative and prioritise your workload">
  • Proven experience in a customer service role">
  • Knowledge of Microsoft Office software">
  • Understanding of patient tracking lists (PTL) and referral to treatment (RTT)">
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Salary and Benefits:

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£23,615 per annum, plus a range of benefits including flexible working, a Carer's Passport scheme, and access to training and development opportunities.



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