Administrative Support Specialist

2 days ago


Torquay, Torbay, United Kingdom Transformation Unit Full time

Company Overview:

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The Transformation Unit is a leading organisation in delivering safe, high-quality health and social care. We are committed to improving the way we deliver services and working closely with our teams to achieve this goal.

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Job Description:

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We are seeking an enthusiastic member of staff to join our administrative team within the Head and Neck Department. The successful candidate will have proven administration experience, be willing to audio type and provide excellent customer care.

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Main Responsibilities:

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  • Providing support to the department and medical secretaries">
  • Auditing clinics, filing and posting letters, completing RTT status and outcomes">
  • Assisting with telephone enquiries from patients, GPs, and other agencies">
  • Liaising with medical staff and other departments as necessary">
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Requirements:

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To succeed in this role, you will need:

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  • A good standard of general education, including GCSEs in Maths and English">
  • Typing skills to RSA II/OCR II level or equivalent">
  • Ability to work on your own initiative and prioritise your workload">
  • Proven experience in a customer service role">
  • Knowledge of Microsoft Office software">
  • Understanding of patient tracking lists (PTL) and referral to treatment (RTT)">
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Salary:

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£23,615 per annum

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Benefits:

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We offer a range of benefits, including flexible working, a Carer's Passport scheme, and access to training and development opportunities.

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About Us:

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The Transformation Unit is committed to preventing discrimination, valuing diversity, and achieving equality of opportunity.



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