Support Services Coordinator

5 days ago


Torquay, Torbay, United Kingdom Transformation Unit Full time

Head and Neck Department:

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We are looking for an enthusiastic and experienced administrator to join our team in the Head and Neck Department. As a key member of our administrative team, you will play a crucial role in supporting our medical secretaries and ensuring the smooth operation of our department.

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Main Responsibilities:

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  • Providing administrative support to the department and medical secretaries">
  • Auditing clinics, filing and posting letters, completing RTT status and outcomes">
  • Assisting with telephone enquiries from patients, GPs, and other agencies">
  • Liaising with medical staff and other departments as necessary">
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Requirements:

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To succeed in this role, you will need:

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  • A good standard of general education, including GCSEs in Maths and English">
  • Typing skills to RSA II/OCR II level or equivalent">
  • Ability to work on your own initiative and prioritise your workload">
  • Proven experience in a customer service role">
  • Knowledge of Microsoft Office software">
  • Understanding of patient tracking lists (PTL) and referral to treatment (RTT)">
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Salary and Benefits:

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£23,615 per annum, plus a range of benefits including flexible working, a Carer's Passport scheme, and access to training and development opportunities.



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