Support Services Coordinator
5 days ago
Head and Neck Department:
">We are looking for an enthusiastic and experienced administrator to join our team in the Head and Neck Department. As a key member of our administrative team, you will play a crucial role in supporting our medical secretaries and ensuring the smooth operation of our department.
">Main Responsibilities:
">- ">
- Providing administrative support to the department and medical secretaries">
- Auditing clinics, filing and posting letters, completing RTT status and outcomes">
- Assisting with telephone enquiries from patients, GPs, and other agencies">
- Liaising with medical staff and other departments as necessary">
Requirements:
">To succeed in this role, you will need:
">- ">
- A good standard of general education, including GCSEs in Maths and English">
- Typing skills to RSA II/OCR II level or equivalent">
- Ability to work on your own initiative and prioritise your workload">
- Proven experience in a customer service role">
- Knowledge of Microsoft Office software">
- Understanding of patient tracking lists (PTL) and referral to treatment (RTT)">
Salary and Benefits:
">£23,615 per annum, plus a range of benefits including flexible working, a Carer's Passport scheme, and access to training and development opportunities.
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