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Senior Pensions Administrator
2 months ago
We are seeking a highly skilled and experienced Pensions Administrator to join our dynamic projects team. As a key member of our team, you will be responsible for providing support to senior associates with the production of pension increases, benefit statements, administration reports, and testing of automated calculation solutions.
As you progress in your role, you will be expected to run and manage large projects successfully, maintain existing reporting requirements, and work closely with Administration and Systems to ensure full system automation.
Key Responsibilities- Collaborate with the Team Leader to ensure delivery promises and performance standards are achieved.
- Elevate problems and cases to the Team Leader.
- Provide technical guidance and support on non-standard cases.
- Identify process improvements and propose recommendations to the Team Leader.
- Review and challenge the work performed by junior associates.
- Coach junior associates on errors made to prevent reoccurrence.
- Mentor junior associates and hold regular feedback sessions.
- Monitor projects and identify performance issues.
- Develop homepage and precedent documents.
- Produce test packs for automation and sign off calculations.
- Assist in due diligence exercises and data quality analysis.
- Manage data cleaning requirements.
- Support large mailing projects to members.
- Scope costs for projects and monitor spend versus budget.
- Manage complaints and maintain client relationships.
At WTW, we trust our colleagues to know their work and provide the necessary tools and environment for success. We offer a hybrid work style, with a mix of remote, in-person, and in-office interactions dependent on the needs of the team, role, and clients.
We value flexibility and encourage requests for flexible working arrangements and location-based options. Please speak with your recruiter to discuss further.
