Complaints Resolution Specialist

2 days ago


Basingstoke, Hampshire, United Kingdom The Recruitment Co. Full time
Complaints Advisor

We are seeking a skilled Complaints Advisor to join our team at The Recruitment Co. in Basingstoke. As a Complaints Advisor, you will be responsible for handling customer complaints and providing excellent service to our clients.

Key Responsibilities:
  • Handle inbound customer service complaint calls
  • Provide solutions to customer complaints in a timely and professional manner
  • Work closely with the team to resolve customer complaints and improve service quality
Requirements:
  • Good PC skills and knowledge of Microsoft Office (e.g. Word, Excel)
  • Excellent communication and problem-solving skills
  • Ability to work in a team environment
What We Offer:
  • A competitive salary of £23,400 - £25,000 depending on experience
  • A full-time, permanent contract
  • The opportunity to work with a dynamic and growing company

We are looking for a motivated and customer-focused individual to join our team. If you have a passion for delivering excellent customer service and resolving complaints, we would love to hear from you.



  • Basingstoke, Hampshire, United Kingdom DILIGENTA Full time

    Job DescriptionJob Title: Complaint Resolution SpecialistJob Summary:Diligenta is seeking a highly skilled Complaint Resolution Specialist to join our team. As a Complaint Resolution Specialist, you will be responsible for handling customer complaints with empathy and professionalism, ensuring timely resolution of issues while maintaining high customer...


  • Basingstoke, Hampshire, United Kingdom DILIGENTA Full time

    Job DescriptionJob Title: Complaint Resolution SpecialistJob Summary:Diligenta is seeking a highly skilled Complaint Resolution Specialist to join our team. As a Complaint Resolution Specialist, you will be responsible for handling customer complaints with empathy and professionalism, ensuring timely resolution of issues while maintaining high customer...


  • Basingstoke, Hampshire, United Kingdom Diligenta Full time £25,000

    About the RoleWe are seeking a highly skilled Complaint Resolution Specialist to join our team at Diligenta. As a Complaint Resolution Specialist, you will be responsible for handling customer complaints with empathy and professionalism, ensuring timely resolution of issues while maintaining high customer satisfaction.Key ResponsibilitiesHandle customer...


  • Basingstoke, Hampshire, United Kingdom Diligenta Full time £25,000

    About the RoleWe are seeking a highly skilled Complaint Resolution Specialist to join our team at Diligenta. As a Complaint Resolution Specialist, you will be responsible for handling customer complaints with empathy and professionalism, ensuring timely resolution of issues while maintaining high customer satisfaction.Key ResponsibilitiesHandle customer...


  • Basingstoke, Hampshire, United Kingdom The Recruitment Co Full time

    Job DescriptionWe are seeking a skilled Complaints Resolution Specialist to join our team at The Recruitment Co. As a Complaints Handler, you will play a crucial role in ensuring that our clients receive exceptional customer service and that their complaints are resolved efficiently and effectively.Key Responsibilities:Handle inbound customer service...


  • Basingstoke, Hampshire, United Kingdom The Recruitment Co Full time

    Job DescriptionWe are seeking a skilled Complaints Resolution Specialist to join our team at The Recruitment Co. As a Complaints Handler, you will play a crucial role in ensuring that our clients receive exceptional customer service and that their complaints are resolved efficiently and effectively.Key Responsibilities:Handle inbound customer service...


  • Basingstoke, Hampshire, United Kingdom The Recruitment Co. Full time

    Complaints Advisor RoleWe are seeking a skilled Complaints Advisor to join our team at The Recruitment Co.Key Responsibilities:Provide expert advice on complaints resolution and dispute managementDevelop and implement effective complaint handling processesCollaborate with internal teams to resolve customer complaintsConduct thorough investigations and...


  • Basingstoke, Hampshire, United Kingdom The Recruitment Co. Full time

    Complaints Advisor RoleWe are seeking a skilled Complaints Advisor to join our team at The Recruitment Co.Key Responsibilities:Provide expert advice on complaints resolution and dispute managementDevelop and implement effective complaint handling processesCollaborate with internal teams to resolve customer complaintsConduct thorough investigations and...


  • Basingstoke, Hampshire, United Kingdom The Recruitment Co. Full time

    Complaints Advisor RoleWe are seeking a skilled Complaints Advisor to join our team at The Recruitment Co.Key Responsibilities:Provide expert advice on complaints resolution and dispute managementDevelop and implement effective complaint handling processesCollaborate with internal teams to resolve customer complaintsAbout the Company:The Recruitment Co. is a...


  • Basingstoke, Hampshire, United Kingdom The Recruitment Co. Full time

    Complaints Advisor RoleWe are seeking a skilled Complaints Advisor to join our team at The Recruitment Co.Key Responsibilities:Provide expert advice on complaints resolution and dispute managementDevelop and implement effective complaint handling processesCollaborate with internal teams to resolve customer complaintsAbout the Company:The Recruitment Co. is a...


  • Basingstoke, Hampshire, United Kingdom The Recruitment Co Full time

    Job Title: Complaints HandlerJob Summary:We are seeking a skilled Complaints Handler to join our team at The Recruitment Co. As a Complaints Handler, you will be responsible for resolving customer complaints in a timely and effective manner.Key Responsibilities:Investigate customer complaints and identify root causesProvide empathetic and effective...


  • Basingstoke, Hampshire, United Kingdom The Recruitment Co Full time

    Job Title: Complaints HandlerJob Summary:We are seeking a skilled Complaints Handler to join our team at The Recruitment Co. As a Complaints Handler, you will be responsible for resolving customer complaints in a timely and effective manner.Key Responsibilities:Investigate customer complaints and identify root causesProvide empathetic and effective...


  • Basingstoke, Hampshire, United Kingdom The Recruitment Co. Full time

    Complaints Advisor OpportunityWe are seeking a skilled Complaints Advisor to join our client's existing team in Basingstoke. As a Complaints Advisor, you will play a crucial role in resolving customer complaints and providing exceptional customer service.Key Responsibilities:Resolve customer complaints in a timely and professional mannerProvide clear and...


  • Basingstoke, Hampshire, United Kingdom The Recruitment Co. Full time

    Complaints Advisor OpportunityWe are seeking a skilled Complaints Advisor to join our client's existing team in Basingstoke. As a Complaints Advisor, you will play a crucial role in resolving customer complaints and providing exceptional customer service.Key Responsibilities:Resolve customer complaints in a timely and professional mannerProvide clear and...


  • Basingstoke, Hampshire, United Kingdom DILIGENTA Full time

    About the RoleWe are seeking a highly skilled and motivated individual to join our team as a Complaint Resolution Specialist. As a key member of our customer service team, you will be responsible for handling customer complaints with empathy and professionalism.Key ResponsibilitiesResolve customer complaints in a timely and effective manner.Collaborate with...


  • Basingstoke, Hampshire, United Kingdom DILIGENTA Full time

    About the RoleWe are seeking a highly skilled and motivated individual to join our team as a Complaint Resolution Specialist. As a key member of our customer service team, you will be responsible for handling customer complaints with empathy and professionalism.Key ResponsibilitiesResolve customer complaints in a timely and effective manner.Collaborate with...


  • Basingstoke, Hampshire, United Kingdom The Recruitment Co. Full time

    Job SummaryThe Recruitment Co. is seeking a skilled Complaints Advisor to join our team. As a Complaints Advisor, you will be responsible for resolving customer complaints in a fair and timely manner.Key Responsibilities:Investigate and resolve customer complaints in accordance with company policies and proceduresCommunicate with customers to understand...


  • Basingstoke, Hampshire, United Kingdom The Recruitment Co. Full time

    Job SummaryThe Recruitment Co. is seeking a skilled Complaints Advisor to join our team. As a Complaints Advisor, you will be responsible for resolving customer complaints in a fair and timely manner.Key Responsibilities:Investigate and resolve customer complaints in accordance with company policies and proceduresCommunicate with customers to understand...


  • Basingstoke, Hampshire, United Kingdom The Recruitment Co. Full time

    Job Summary: We are seeking a skilled Complaints Handler to join our team at The Recruitment Co.About the Role: As a Complaints Handler, you will be responsible for resolving customer complaints in a professional and timely manner.Key Responsibilities:Respond to customer complaints via phone, email, or in-personInvestigate and resolve customer complaints in...


  • Basingstoke, Hampshire, United Kingdom The Recruitment Co. Full time

    Job Summary: We are seeking a skilled Complaints Handler to join our team at The Recruitment Co.About the Role: As a Complaints Handler, you will be responsible for resolving customer complaints in a professional and timely manner.Key Responsibilities:Respond to customer complaints via phone, email, or in-personInvestigate and resolve customer complaints in...