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Senior Customer Service Leader

1 month ago

StokeOnTrent, United Kingdom WALLACE HIND SELECTION LIMITED Full time

We are seeking a seasoned Customer Service Executive to lead our team in Long Eaton. As a key member of our customer service team, you will be responsible for maintaining high standards of customer service, resolving issues promptly, and ensuring customer satisfaction.

Key Responsibilities:
Provide exceptional customer service and support
Resolve customer complaints and issues in a timely and professional manner
Collaborate with the team to achieve customer service goals and objectives
Develop and implement customer service strategies to improve customer satisfaction
Work closely with the management team to ensure customer service standards are met

Benefits:
Competitive salary range: £24,000 - £28,000
24 days annual leave, including Christmas shutdown and birthday off
Employee Assistance Programme
Opportunities for career growth and development