Customer Team Leader

1 month ago


StokeonTrent, Stoke-on-Trent, United Kingdom Workingmums Full time
Customer Team Leader Job Description

We are seeking a Customer Team Leader to join our team at Co-op. As a Customer Team Leader, you will be responsible for leading the store team, coaching and supervising Customer Team Members, and delivering great customer service.

Key Responsibilities:
  • Lead the store team and ensure a positive and inclusive work environment
  • Coach and supervise Customer Team Members to achieve their full potential
  • Deliver great customer service and ensure a high level of customer satisfaction
  • Manage the store's operations, including stock management and cash handling
  • Support the Store Manager in achieving business objectives
Requirements:
  • Excellent leadership and communication skills
  • Ability to work effectively in a fast-paced environment
  • Strong customer service skills and a passion for delivering excellent customer experiences
  • Ability to work flexibly, including evenings and weekends
  • Previous experience in a retail leadership role

We offer a competitive salary, comprehensive training, and opportunities for career development. If you are a motivated and customer-focused individual who is looking for a new challenge, please apply for this exciting opportunity.


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