Quality Assurance Expert

5 days ago


Birmingham, Birmingham, United Kingdom CV Library Full time
About Our Company:

We are a leading professional services firm actively recruiting for an IT Quality Assurance Manager to deliver IT quality assurance capability which will involve assuming responsibility for ensuring all IT services and infrastructure meet the highest standards of quality and performance aligned to defined standards and that our technology risks are appropriately managed.



Our company is committed to delivering high-quality IT services and infrastructure that meet the needs of our clients and stakeholders.



£55,000 – 65,000 + benefits

Main Responsibilities:
  • Develop and implement quality standards to ensure IT services meet the highest standards of quality and performance
  • Manage quality testing processes to ensure compliance with industry regulations and best practices
  • Work closely with internal and third-party technology teams information security and business teams to ensure quality objectives are met throughout the project lifecycle
  • Provide mentorship and guidance to IT team members on quality management best practices and tools
  • Investigate quality-related incidents ensuring timely resolution and documentation of root cause analysis


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