Conduct Risk Framework Manager

1 day ago


Leeds, Leeds, United Kingdom Iwoca Full time

This is an exciting opportunity to join Iwoca as a Regulatory Conduct Compliance Officer. As a member of our team, you will contribute to the management and oversight of conduct risk within Iwoca, ensuring that we adhere to regulatory standards and industry best practices, particularly those set by the Lending Standards Board (LSB). You will work closely with compliance, operations, and funnel teams to identify, assess, and mitigate conduct risks, promoting and supporting Iwoca's objectives of ensuring good customer outcomes in our operations.

Responsibilities:

  • Developing Conduct Risk Framework: Develop, implement, and maintain a conduct risk framework specifically tailored to unregulated SME lending activities, aligned with LSB standards.
  • Conduct Risk Monitoring: Identify, assess, and monitor conduct risks, ensuring effective management within our risk appetite and in accordance with LSB principles.
  • Training and Awareness: Provide training and guidance to staff on conduct risk, responsible lending practices, and the importance of treating customers fairly, with a particular emphasis on LSB standards.
  • Reporting and Analysis: Support the Head of Regulatory Compliance with preparation of regular reports on conduct issues for senior management and the Risk Committee, highlighting key risks, trends, and mitigation actions, with specific reference to LSB compliance.

Requirements:

  • Minimum of 3 years' experience in a conduct risk, compliance, or similar role within financial services, with exposure to lending products.
  • Strong understanding of conduct risk principles and their application in unregulated lending environments.
  • Experience working with or within the standards set by the Lending Standards Board (LSB) is desirable.
  • Familiarity with the regulatory landscape affecting SME lending in the UK, even in unregulated sectors.
  • Bachelor's degree in finance, law, business, or a related field.

We expect to pay from £48,000 to £53,000 for this role, based on experience. At Iwoca, we prioritize a culture of learning, growth, and support, and invest in the professional development of our team members. Our friendly and inclusive environment, combined with flexible work policies, ensures a perfect balance between work and life, empowering you to thrive both personally and professionally.


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