Customer Service Representative

2 months ago


Dudley, Dudley, United Kingdom beBee Professionals Full time £22,000 - £28,000

At beBee Professionals, we are seeking a skilled Customer Service Representative to provide exceptional support to our clients. The ideal candidate will possess excellent communication and problem-solving skills, with the ability to handle high-volume queries and maintain attention to detail.

Key Responsibilities:

  • Respond to customer inquiries via phone, email, and chat.
  • Provide accurate information about products and services.
  • Resolve customer issues efficiently and escalate when necessary.
  • Process customer orders and manage account information.
  • Collaborate with other departments to ensure customer satisfaction.

Requirements:

  • Previous experience in a customer-facing role is preferred.
  • Excellent communication and problem-solving skills.
  • Ability to work in a fast-paced environment and prioritize tasks effectively.
  • Proficiency in Microsoft Office and CRM systems.

Benefits:

  • Competitive salary with performance-based incentives.
  • Pension scheme and healthcare benefits.
  • Training and development opportunities.
  • Supportive work environment with clear career progression.


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