Customer Service Representative

3 months ago


Dudley, Dudley, United Kingdom beBee Professionals Full time £20,000 - £25,000

We are seeking a highly skilled and customer-focused Sales and Service Advisor to join our team in Dudley, United Kingdom. As a key member of our retail team, you will play a vital role in delivering exceptional customer service and supporting the store's day-to-day operations.

Responsibilities:

  • Provide exceptional customer service, ensuring customers have a positive shopping experience.
  • Offer product knowledge and advice to customers, ensuring they find the perfect solution.
  • Operate the cash register and handle transactions efficiently, minimizing wait times.
  • Maintain the store's visual presentation and stock levels, ensuring a seamless shopping experience.
  • Assist with stock replenishment and inventory checks, ensuring accurate stock levels.
  • Ensure a clean and tidy store environment, adhering to company standards.
  • Meet or exceed sales targets set by the store management, driving business growth.

Requirements:

  • Previous experience in retail or customer service is highly desirable.
  • Excellent communication and interpersonal skills, with a friendly and approachable attitude.
  • Ability to work in a fast-paced environment, with flexibility to work weekends, evenings, and holidays.
  • Basic IT skills for till and stock management systems, with a willingness to learn and adapt.

Benefits:

  • Competitive hourly wage and sales incentives, recognizing individual and team achievements.
  • Employee discounts on store products, providing a tangible benefit to our team members.
  • Training and development opportunities, empowering our team to grow and succeed within the company.
  • A friendly and supportive team environment, fostering collaboration and camaraderie.
  • Flexible working hours, allowing our team to balance work and personal life.

If you are passionate about retail and customer service, we encourage you to apply for this exciting opportunity.



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