Operations Manager

4 days ago


Crawley, West Sussex, United Kingdom Five Guys Full time
About Five Guys

At Five Guys, we're a family-owned business with a passion for serving high-quality burgers and fries. Our employees are the backbone of our success, and we're looking for someone to join our team as an Assistant Manager.

Compensation

We offer a competitive salary of £6-£8 per hour, depending on experience, plus additional benefits such as a quarterly bonus scheme worth up to £6,000 per year and long service Love2Shop voucher rewards.

Job Description

We're looking for a talented individual to lead our Shift Managers and Crew members in delivering exceptional customer experiences. As an Assistant Manager, you'll be responsible for:

  • Supporting the delivery of perfect burgers and fries
  • Providing an 'above and beyond' experience for your team
  • Ensuring every customer is delighted with their order and Five Guys experience

You'll work closely with our General Manager to deliver store results and have full ownership of your P&L. This means driving sales while controlling costs.

Required Skills and Qualifications

To succeed in this role, you'll need:

  • Experience in a leadership position, preferably in the food industry
  • Excellent communication and interpersonal skills
  • Able to work effectively in a fast-paced environment
Benefits

In addition to your salary, you'll enjoy:

  • Quarterly bonus scheme worth up to £6,000 per year
  • Long service Love2Shop voucher rewards
  • 33 days paid holiday
  • Paid breaks
  • Free burgers, fries and shakes while on shift
  • LIFE assurance
Others

This role offers:

  • Development opportunities to grow your career with us
  • Enhanced Maternity & Paternity Leave
  • Pension scheme
  • Days out and social events
  • Invite to the annual Assistant Manager conference
  • Team competitions - 'Fry Cup' and 'Olympics'
  • Five Guys Perks - employee discount program
  • Access to wellbeing support and employee assistance programme (EAP)


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