Director of Operations Management

4 weeks ago


Crawley, West Sussex, United Kingdom Biffa Full time

Role Overview

Biffa, a leading provider of waste management services in the UK, is seeking an exceptional individual to fill the position of Director of Operations Management. This role offers the opportunity to drive business growth, improve operational efficiency, and ensure exceptional customer satisfaction.

About the Role

The ideal candidate will have extensive experience in operations management, with a proven track record of delivering results-driven solutions. They will be responsible for overseeing the day-to-day operations of Biffa's waste management division, ensuring that all activities are aligned with company goals and objectives.

Key Responsibilities

  • Develop and implement strategic plans to drive business growth and improve operational efficiency
  • Lead a team of experienced professionals to deliver high-quality services to customers
  • Monitor and analyze key performance indicators (KPIs) to identify areas for improvement
  • Collaborate with cross-functional teams to ensure seamless service delivery
  • Manage budgets and resources to achieve financial targets
  • Identify and mitigate risks associated with operations
  • Provide coaching and development opportunities to team members

Requirements and Qualifications

To succeed in this role, you will need:Extensive experience in operations management, preferably in the waste management industryA strong track record of delivering results-driven solutionsExcellent leadership and communication skillsProven ability to analyze complex data and make informed decisionsStrong financial acumen and budgeting skillsAbility to work in a fast-paced environment and adapt to changing prioritiesCandidate must possess GCSE (or equivalent) in English and Maths

Benefits

Biffa offers a competitive salary of £60,000 - £80,000 per annum, depending on experience, plus a range of benefits, including:Bonus schemeCar or car allowanceOngoing career development, training, and coachingGenerous pension schemeMedical and dental schemeRetail and leisure discountsHoliday and travel discountsBike to work scheme



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