Warehouse Operations Manager

1 month ago


Crawley, West Sussex, United Kingdom International Logistics Group Full time
About us

We're a leading logistics company, specialising in high-quality order fulfilment and delivery services. Our customers are premium brands, many in the beauty, fashion and wellbeing sectors. Our mission is to help them succeed. We're a people business - we invest in training and development, recognising and rewarding our people's achievements and creating opportunities for them to progress within our business.

The role

Warehouse Operations are at the heart of what we do. Our customers choose us because our attention to detail across services like picking, embroidery and engraving adds something special to their brand.

Key responsibilities include:
  • Managing and coordinating stock take/stock audit and cycle counting activities to ensure the required level of service is provided to the customer
  • Maintaining and improving performance levels to maximise accuracy of stock figures in line with site KPIs
  • Proactively looking for process improvements with a methodical and consistent approach
  • Taking responsibility for problem investigation and resolution
  • Ensuring activities are cost effective
  • Working closely with Customer Services, Warehouse Team Leaders and external customers to facilitate for stock control procedures
  • Attending daily briefings and ensuring effective communications within the Operations Team
What we are looking for

We're looking for someone with previous experience of stock control and inventory management. You'll need to be methodical and able to demonstrate the ability to prioritise workload and tasks. An understanding of warehouse management systems and MS office packages is also essential. You'll need to be able to react within a complex and growing operational environment and develop and roll out processes and systems to improve efficiency of department. We're looking for someone who is forward thinking with the ability to 'think on your feet' and able to motivate and manage a small team.

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