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Warehouse Operations Manager

1 month ago

Crawley, West Sussex, United Kingdom DX Delivery Full time

DX Delivery offers a unique opportunity for an experienced Warehouse Operations Manager to join our team in the UK and Ireland. With a strong focus on delivering exceptional customer service, we are seeking a skilled leader to manage all aspects of our daily warehouse operations.

About Us

We are a leading independent parcel, mail and logistics services company operating throughout the UK and Ireland. Our brand is built on delivering the Delivered Exactly promise, and we pride ourselves on providing comprehensive logistics solutions, including warehouse management and transportation services.

About the Role

The Warehouse Operations Manager will be responsible for overseeing the effective and efficient operation of our warehouse, ensuring that all activities are undertaken in line with our company policies and procedures. This key leadership role requires a strong understanding of warehouse management principles, as well as excellent communication and problem-solving skills.

Key Responsibilities

  • Manage the warehousing operation to ensure cost-effective and productive delivery of goods
  • Ensure service levels meet or exceed Service Level Agreements (SLAs) and Key Performance Indicator (KPI) targets
  • Lead and motivate a team of warehouse staff to achieve high standards of performance and productivity
  • Develop and implement strategies to improve warehouse efficiency and reduce costs
  • Collaborate with other departments to ensure seamless integration of warehouse operations with other business functions

Requirements

To be successful in this role, you will need:

  • A proven track record of experience in warehouse management or a related field
  • Excellent leadership and communication skills
  • A strong understanding of warehouse management principles and practices
  • Ability to analyze data and develop strategies to improve warehouse efficiency and reduce costs
  • A passion for delivering exceptional customer service

What We Offer

In return for your hard work and dedication, we offer a competitive salary package, including:

  • A salary of £45,000 - £55,000 per annum, depending on experience
  • 25 days annual leave increasing with length of service, plus bank holidays
  • Long Service Recognition scheme
  • Company Pension Scheme
  • Lifetime Assurance
  • Employee Assistance programme including 24/7 Virtual GP
  • DX Discounts Portal

About DX Delivery

At DX Delivery, we are passionate about delivering exceptional customer service and building long-term relationships with our customers. We believe that our people are our greatest asset, and we invest heavily in their development and growth. If you share our values and are looking for a challenging and rewarding career opportunity, please get in touch.