Service Delivery Manager

4 weeks ago


Mold, Flintshire, United Kingdom North East Wales Mind Full time

Service Manager Opportunity

North East Wales Mind is seeking an experienced Service Manager to drive the success and strategic development of our community mental health services.

The successful candidate will lead service improvement through proactive and innovative approaches, fostering solutions that meet evolving needs and challenges.

This will include embedding a Trauma Informed approach throughout our work, enabling the organisation to become a Trauma Enhanced organisation as outlined in the Trauma Informed Wales Framework.

Key responsibilities will include developing and managing the delivery of high-quality services, overseeing staff and volunteers, producing insightful reports, building and maintaining strong external relationships, and ensuring the voice and influence of people who use our services are at the heart of decision-making.

By working collaboratively across the system, you will contribute to the long-term sustainability and reach of our services across North East Wales.

The role will also involve delivering a range of low level psychological therapy, trauma informed interventions and evidence-based techniques.



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