Service Management Specialist

4 weeks ago


Mold, Flintshire, United Kingdom Proactive Personnel Ltd Full time

Role Overview

Proactive Personnel Ltd is seeking a highly skilled Engineer Service Manager to join their team. This is a fantastic opportunity for an individual with experience in managing engineers and a strong background in customer service to take on a challenging role.

Key Responsibilities

  • Manage a team of engineers responsible for installing, maintaining, and fault-finding fire alarms, access control systems, intruder alarms, CCTV, and Fire Extinguishers.
  • Ensure excellent customer service and communication with clients on a daily basis.
  • Develop and maintain strong relationships with clients to ensure their needs are met.
  • Self-motivated and able to work independently with minimal supervision.
  • Able to manage workload effectively and prioritize tasks to meet deadlines.

The Ideal Candidate

We are looking for a dedicated and results-driven individual with a strong background in fire and security systems. The successful candidate will have a full UK driving license and excellent communication skills.

Benefits

  • Salary up to £50,000 depending on experience, plus bonus.
  • 25 days annual leave plus Bank Holidays.
  • Additional day off for birthday.
  • Ongoing training opportunities.
  • Private medical insurance.
  • Opportunities to progress within the organisation.
  • Company pension.
  • Laptop, mobile phone, and uniform.


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