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Accommodation Office Team Leader

2 months ago

Coventry, Coventry, United Kingdom Capita Full time
Job Summary

We are seeking a highly skilled and experienced Accommodation Office Team Leader to join our team at Capita. As a key member of our team, you will be responsible for ensuring the consistent, safe, efficient, and cost-effective delivery of services within contractual performance levels and obligations.

Key Responsibilities
  1. Service Delivery
  • Ensure the delivery of services meets contractual performance levels and obligations.
  • Identify and implement process improvements to enhance service delivery.
Leadership and Management
  • Lead and manage a team of accommodation office staff.
  • Develop and implement effective performance management strategies.
Communication and Collaboration
  • Communicate effectively with stakeholders, including team members, clients, and senior management.
  • Collaborate with other teams to achieve business objectives.
Health and Safety and Quality
  • Ensure compliance with health and safety and quality policies.
  • Identify and implement opportunities to improve health and safety and quality performance.
Employee Engagement and Development
  • Develop and implement strategies to enhance employee engagement and development.
  • Provide coaching, training, and development opportunities to team members.
What We Offer
  1. Competitive Salary
  2. Generous Holiday Entitlement
  3. Paid Volunteer Day
  4. Company Matched Pension
  5. Life Assurance
  6. Cycle to Work Scheme
  7. Maternity, Adoption, and Shared Parental Leave
  8. Paternity Pay
  9. Voluntary Benefits
  10. Employee Network Groups

Capita is a consulting, transformation, and digital services business. We are an equal opportunity and Disability Confident employer, which means we recruit and develop people based on their merit and passion. If you need the job description or application form in an alternative format, or if you'd like to discuss other changes or support you might need going forward, please email Iqbal. We will be in touch with you regarding your application shortly. If you need to contact our recruitment team, please email .