Accommodation Office Team Leader
4 weeks ago
Career Opportunities
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We are seeking a highly motivated and experienced Team Leader to join our Accommodation Office team in Coventry. As a key member of our team, you will be responsible for leading and coaching a team to meet and exceed business objectives, ensuring financial, operational, and quality metrics are consistently achieved.
Responsibilities
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* Lead and coach a team to meet and exceed business objectives
* Ensure financial, operational, and quality metrics are consistently achieved
* Develop and implement strategies to improve client satisfaction survey scores
* Evidence of effective interpersonal, coaching, and leadership/supervisory skills
* Excellent telephone, computer/keyboard, verbal, and written communication skills
* Performance Management skills
* Client/customer management skills
What We Offer
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* 5-minute walk from Coventry City centre, the Bus & Train stations, in a happy, bright, and airy office environment
* Easily accessible by public transport
* Fantastic learning and development opportunities
* Lifestyle Benefits programme - featuring thousands of discounts, special offers, and exclusive employee deals
* 10% Monthly Bonus
If you have a passion for people management and a commitment to delivering exceptional customer service, we encourage you to apply.
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