Accommodation Office Team Leader
4 weeks ago
We are seeking an experienced Team Manager to join our Accommodation team. As a Team Manager, you will be responsible for leading a team of professionals to deliver high-quality services to our customers.
Key Responsibilities- Lead a team of professionals to deliver services that meet contractual performance levels and obligations.
- Develop and maintain a team culture that promotes collaboration, motivation, and staff development.
- Manage and develop direct reports through effective performance management, coaching, and training.
- Communicate effectively with individuals and the team to ensure awareness of relevant issues, changes, and successes.
- Be available as a decision maker in the escalation process.
- Experience of managing people and leading teams in a service environment.
- Good understanding of business processes and current legislation.
- Excellent communication, planning, and organisational skills.
- Strong interpersonal skills and ability to work in a pressurised environment.
- Good PC skills, including knowledge of Microsoft Office and email.
We are a leading provider of services to Transport for London (TfL). Our teams work together to deliver a range of services, including bus fleet management, Tube network management, and road traffic management.
What We Offer- A competitive basic salary.
- 23 days' holiday (rising to 27) with the opportunity to buy extra leave.
- The opportunity to take a paid day out of the office, volunteering for our charity partners or a cause of your choice.
- Company matched pension, life assurance, and a cycle-to-work scheme.
- 15 weeks' fully paid maternity, adoption, and shared parental leave.
- Paternity pay of two weeks.
If you are a motivated and experienced Team Manager looking for a new challenge, please apply now. We are an equal opportunities employer and welcome applications from all qualified candidates.
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