Customer Service Coordinator

1 month ago

Camborne, Cornwall, United Kingdom Pertemps Bond Full time
About the Role

Pertemps Bond is seeking a highly organized and detail-oriented Customer Service Administrator to join our team on a temporary basis. As a key member of our Customer Services Team, you will play a vital role in ensuring the smooth operation of our services.

Key Responsibilities
  • Contribute to reducing failed appointments by contacting customers via various channels, including text, telephone, and email.
  • Work quickly and accurately under pressure, meeting targets while maintaining attention to detail.
  • Provide excellent customer service, responding to customer inquiries and resolving issues in a timely and professional manner.
  • Collaborate with the team to achieve shared goals and objectives.
Requirements
  • Good administration skills, with experience in data entry and customer service.
  • Excellent communication and interpersonal skills, with the ability to work effectively with customers and colleagues.
  • Ability to work in a fast-paced environment, prioritizing tasks and managing multiple projects simultaneously.
  • Strong attention to detail and organizational skills, with the ability to maintain accurate records and reports.
What We Offer

Pertemps Bond offers a competitive hourly rate of £13.49, as well as the opportunity to work with a dynamic and supportive team. If you are a motivated and customer-focused individual, we encourage you to apply for this exciting opportunity.

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