Pilates Studio Operations Manager
4 weeks ago
About Ankor Pilates
Ankor Pilates is a leading provider of low back pain solutions in South East London, with a strong focus on customer service and business growth.
We are seeking a highly organized and detail-oriented Duty Manager to join our team, responsible for managing customer inquiries, sales, marketing, and operations across all aspects of the business.
Key Responsibilities:
- Respond to customer inquiries via various channels in a timely and professional manner
- Manage sales and marketing efforts, including email campaigns and social media scheduling
- Assist with operational tasks, such as arranging cover teachers and liaising with venues
- Contribute to business growth plans and implement processes to support expansion
Requirements:
- 2+ years of experience in a professional environment, preferably in customer service, sales, and marketing
- High level of attention to detail and great organizational skills
- Ability to work independently and as part of a team
Working Hours: 10am-6pm Monday-Friday, with some flexibility
Location: Fully remote, with a preference for candidates living in London
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