Pilates Studio Operations Manager
4 weeks ago
About Ankor Pilates
Ankor Pilates is a leading provider of low back pain solutions in South East London, with a team of 12 experienced teachers and a strong focus on customer service.
We are seeking a highly organized and detail-oriented individual to join our team as a Duty Manager. This is a full-time role that will involve working across all aspects of the business, including customer service, sales, marketing, admin, and operations.
Key Responsibilities
As a Duty Manager, you will be responsible for:
- Responding to customer enquiries via various channels in a timely and professional manner
- Managing sales and marketing campaigns to drive growth and engagement
- Providing administrative support to the team, including data entry and record-keeping
- Assisting with operational tasks, such as arranging cover teachers and liaising with venues
Requirements
To be successful in this role, you will need:
- 2+ years of experience in a professional environment, preferably in a customer-facing role
- Excellent communication and interpersonal skills
- High level of attention to detail and organizational skills
What We Offer
We offer a competitive salary and benefits package, as well as the opportunity to work with a dynamic and growing business. If you are a motivated and enthusiastic individual who is passionate about delivering exceptional customer service, we would love to hear from you.
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